Shared inbox

One inbox for every conversation

Stop switching between apps and phones. Every customer message lands in one shared inbox your whole team works from.

Inbox

Sofia Marchetti2m

Do you have the 2-bed still available?

James Okafor11m

Can I book a table for 6 on Friday?

Instagram

Priya Nair18m

What time do you close today?

Messenger

Tom Bennett25m

Need help with my order #4821

Web chat

Sofia Marchetti

WhatsApp · Lead

AI active

Hi! Do you have the 2-bed apartment on Mill Road still available?

AniroYes — the 2-bed on Mill Road is available from the 1st, £1,450/month. Would you like to book a viewing this week?

Thursday afternoon would be perfect.

Booking a viewing needs a human — assigning to Marta with the full summary.

Reply to Sofia…

What you get

A calm, organised inbox that scales with you

WhatsApp, Instagram, Messenger and website chat — plus multiple connected accounts where supported.

Assign conversations to people or teams, leave internal notes, @mention colleagues and hand over cleanly.

Filter by channel, status, owner or tag, and search across every conversation and contact.

A contact panel with details, lifecycle stage, tags and history sits beside every thread.

AI-handled and human replies live in the same thread, so nothing is fragmented across tools.

New messages, assignments and status changes update live across your whole team.

Connect your first channel in about two minutes. Every message lands here — answered and organised.