AI that understands
your business.
Aniro reads your knowledge, understands images and voice notes, remembers your customers, knows when it's unsure, and hands off to your team — across WhatsApp, Instagram, Messenger, Telegram, SMS and web chat. Built for businesses and client-facing professionals alike.
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Do you have the 2-bed still available?
WhatsAppCan I book a table for 6 on Friday?
InstagramWhat time do you close today?
MessengerNeed help with my order #4821
Web chatConnects the channels your customers already use
One inbox
Every channel, one place
Instant answers
Replies in seconds, any hour
Human handover
Your team, at the right moment
Intelligence Engine
It doesn't just reply — it understands
Every message is classified, routed to the right specialist, grounded in your knowledge, cost-routed to the right model and safety-checked before it sends. You see exactly what it used — never a black box.
Aniro classifies, retrieves, routes and checks every reply…
The platform
Everything you need to run your customer front office
Not a bolt-on chatbot. Aniro is the whole front door — inbox, AI, knowledge, CRM, automation and reporting, working together.
Omnichannel inbox
Every channel in one shared inbox
WhatsApp, Instagram, Messenger, Telegram, SMS and web chat land in a single inbox your whole team works from — with assignments, notes, filters and full contact history.
- One place for every conversation
- Assign, filter, search and take notes
- Real-time updates across your team
Do you have the 2-bed still available?
WhatsAppCan I book a table for 6 on Friday?
InstagramWhat time do you close today?
MessengerNeed help with my order #4821
Web chatAI agents
AI that answers like your best rep
Train an AI agent on your business once. It replies instantly in any language, asks one question at a time, qualifies leads and knows when to bring in a human.
- Trained on your own knowledge
- Qualifies leads and updates records
- Hands off to your team with a summary
Knowledge base
Answers grounded in your business
Import your website, documents and FAQs. Aniro retrieves the right answer and cites its source — with separate internal and customer-safe knowledge.
- Websites, PDFs, documents and FAQs
- Retrieval with citations
- Internal vs customer-safe visibility
CRM & contacts
Know every customer
Every conversation builds a contact record — details, tags, lifecycle stage, owner and history — so nothing about a customer is ever lost.
Learn more →Workflows & automation
Automate the repetitive work
Trigger replies, follow-ups, tag and lifecycle changes, assignments and escalations automatically — with business-hour rules so it always feels human.
Learn more →Analytics
See what conversations earn
Track volume, response times, AI performance, handovers and conversion by channel and team — and export any view.
Learn more →Powered by frontier AI
Business solutions
Specialised solutions, one platform
Beyond the core platform, Aniro runs whole operations for specific industries — built on the same AI, CRM and customer data.
Fleet, bookings, agreements, inspections, payments and reporting for vehicle-rental businesses.
Explore Car Hire →Bookings, orders and front-of-house.
Appointments and client management.
Lettings and viewings.
Jobs, quotes and scheduling.
How it works
Live in an afternoon, not a quarter
Aniro is simple enough to run your whole customer front office from day one.
- 1
Start your free trial
Create an account in under a minute — no card required.
- 2
Connect your channels
Link WhatsApp, Instagram, Messenger, Telegram or SMS, or add the web chat widget — in about two minutes.
- 3
Add your knowledge
Import your website, documents and FAQs so the AI answers accurately.
- 4
Configure your AI agent
Set its tone, rules and when it should hand over to a human.
- 5
Go live
Every message is answered, organised and routed — with your team one tap away.
Pricing
Start free. Upgrade when the conversations do.
Every plan includes a 14-day free trial — no card required. Choose a plan when you are ready.
FAQ
Questions, answered
Everything you need to know before you start.
Aniro is an AI-powered customer operating platform. It brings WhatsApp, Instagram, Messenger, Telegram, SMS and website chat into one inbox, where the Intelligence Engine — AI agents trained on your business — answers instantly, understands images and voice notes, qualifies leads and hands off to your team when needed.
Start answering every customer today
Connect your first channel in about two minutes. Every message lands here — answered and organised.